Beware of Mondial Relay Scams Between Individuals
Like all well-known players in the world of transport, Mondial Relay is a victim of embezzlement by fraudsters. These fraudsters capitalise on the brand's reputation to set up scams, even on sites that sell goods to private individuals, such as Leboncoin, Facebook, ParuVendu and Vivastreet. We'll help you to see things more clearly and show you how to protect yourself against these delivery scams.
A process very similar to other delivery scams
We've already covered the FedEx, Colissimo, Chronopost and DHL scams. Scammers don't bother with originality and will simply reproduce the same scam scheme using a different name and visual presentation. However, there are different types of scam.
The virus scam
Take the example of this fake Mondial Relay e-mail:
According to the reporters, clicking on the link triggers the download of a virus that will infect your hardware. The consequences can be varied: theft of documents, voyeurism, misappropriation of information, etc. These small viruses are generally not very sophisticated, but they can cause considerable damage.
In addition to links, these viruses can also be contained in attachments, as in the example below:
Theft of personal and banking information
These thefts don't necessarily involve viruses! As with the Chronopost scam, some emails ask you to enter your personal and banking information for various reasons (verification of your identity, verification of your recipient status, etc.). Mondial Relay never asks for this sort of thing, so don't click on anything and don't reveal any information. This information is then used to impersonate you and make fraudulent payments.
Payment of false fees
A bit like the PayPal scam, the fake scam e-mail contains a redirect to a page asking you to pay activation fees or taxes, often payable by money order or top-up (PCS, Toneo, Neosurf, etc.). This is, of course, an attempted scam that you should never give in to.
Other types of scam are possible...
Scammers regularly change their techniques for swindling individuals, and it's not impossible that some scams are not listed here. Always check the following points:
- Check the sender's email address
- Compare the email with an official email
- Check spelling and syntax
Mondial Relay will never ask you to provide additional information, pay additional fees or taxes, or anything else.
Mondial Relay partners with Obvy to secure your delivery transactions between private individuals
For perfectly secure remote transactions, use Obvy, the payment method that makes transactions between private individuals secure and protects buyers and sellers against all kinds of scams.
Obvy is a partner of Mondial Relay and integrates the service directly into the heart of its application. It's the best way to be sure of receiving a quality service, with no drawbacks and no scams.